Due to scheduled maintenance, MyCouncil and public documents will be unavailable between 5.00pm 19 April and 8.00am 22 April 2024. We apologise for any inconvenience.

Phone and mail

General council enquiries and more.

Call council Monday to Friday (excluding public holidays).

TypeTelephone NumberOpening Hours
General council enquiries(07) 5475 7272 or 1300 007 272 (excludes mobiles and callers outside Sunshine Coast area)8.15am–5.00pm
Planning, building and plumbing enquiries(07) 5475 7526 or (07) 5475 PLAN (select option 2)8.30am–4.30pm
Plumbing inspection bookings(07) 5475 7526 or (07) 5475 PLAN (select option 1)8.30am–3.30pm
Hearing impairedNational Relay Service - 133 677 or chat online8.30am–4.30pm
Speech impairedNational Relay Service - 1300 555 727 or chat online8.30am–4.30pm
Non English speaking background (NESB)

Translating and Interpreting Service - 131 450 

For more information visit the Department of Immigration and Citizenship website

You can also contact us via post:

Locked Bag 72
Sunshine Coast Mail Centre QLD 4560