Contact council

Find out how to contact council online, by telephone, mail, email or in person.

Using external apps to contact council

Council only accepts incoming messages via its approved channels. We do not subscribe to third party services or apps to relay any information. This includes requests for a service, or attachments such as images.

Approved channels are email, mail, telephone, in person at a customer service counter or via an online form on a council website.


Download the SCC App which provides one touch access to a diverse range of council services direct from your smartphone. For more information, visit the SCC App page.

Customer Charter

Council is committed to responding and resolving your requests efficiently, promptly and professionally. This commitment is outlined in the Customer Charter (PDF, 4.3MB).

How can we help you?