Request a callback
  • Last updated:
  • 23 Jan 2023

Need more information and don't want to queue? Why not leave your name and number to request a call back. A customer service officer will call you when available during business hours.

This free call-back service operates during council's business hours only - 8.30am–4.30pm Monday to Friday (excluding public holidays).

Please do not use this form for urgent or hazardous situations or outside of business hours. Please telephone (07) 5475 7272 in these instances.


Your call will be monitored and recorded for training and quality assurance purposes. Please advise the customer service officer if you do not wish for this to occur.


Council will use any personal information provided for the intended purpose only, to remain in contact with you and to continually improve your customer service experience. Council is authorised to collect this information in accordance with the Local Government Act 2009 and other local government Acts. Your personal information is only accessed by persons authorised to do so. Your personal information is dealt with in accordance with council’s Privacy Policy.