Phone and mail
  • Last updated:
  • 12 Oct 2021

Call council Monday to Friday (excluding public holidays).

We are reviewing our systems and the below call wait times may not be displaying an accurate timeframe.
Type Telephone Number Opening Hours
General council enquiries
(for development enquiries see below)
(07) 5475 7272 or 1300 007 272
(excludes mobiles and callers outside Sunshine Coast area)
Planning, building and plumbing enquiries (07) 5475 7526 or (07) 5475 PLAN (select option 2) 8.30am–4.30pm
Plumbing inspection bookings (07) 5475 7526 or (07) 5475 PLAN (select option 1) 8.30am–3.30pm
Hearing impaired National Relay Service - 133 677 or chat online 8.30am–4.30pm
Speech impaired National Relay Service - 1300 555 727 or chat online
Non English speaking background (NESB)  Translating and Interpreting Service - 131 450
More information: Department of Immigration and Citizenship website

or chat online 

You can also contact us via post:

Locked Bag 72, Sunshine Coast Mail Centre
QLD 4560

All calls (during business hours and after hours) to (07) 5475 7272 are recorded for coaching purposes. If you do not wish for this to occur please notify the operator.