Contact us
  • Last updated:
  • 01 Aug 2021
Customer Contact and Development Information counters will be closed on Monday 2 and Tuesday 3 August. Please use one of our other contact methods during this time.
Rates issue on 20 July with a due date of 20 August. Log in or register with MyCouncil to set up a payment plan

We're here to help. Here's how you can reach us:

How can we help you?

Council is committed to making sure your dealings with the organisation are positive. View our service standards.

Using external apps to contact council

Council only accepts incoming messages via its approved channels. We do not subscribe to third party services or apps to relay any information. This includes requests for a service, or attachments such as images.

Approved channels are email, chat, call back, mail telephone, in person at a customer service counter or via an online form on a council website.

Specific contacts


Privacy

Council will use any personal information provided for the intended purpose only, to remain in contact with you and to continually improve your customer service experience. Council is authorised to collect this information in accordance with the Local Government Act 2009 and other local government Acts. Your personal information is only accessed by persons authorised to do so. Your personal information is dealt with in accordance with council’s Privacy Policy.