Updating animal registration details

You can login with MyCouncil to automatically update any of the following animal details:

• cancel your animal registration
• update desexing details
• update microchip details
• provide your pension details
• request a new tag

Changes to desexing, microchip or pensioner details may result in a reduction of your annual renewal fee. If there is a current renewal fee payable and a reduction applies, the fee will be automatically reduced.

Making updates via MyCouncil

• Log on or register as an online user for MyCouncil.
• Click on MyCouncil Services under Personal Access.
• Select My Animals from the My Information menu.
• Update the relevant animal's details.

You can update all your animals online as required. Once you have updated the details, the new registration fee will be displayed under My Animals. It will also show in the payment cart for the relevant animal. You can then pay the registration online.

You can also use the update animal details online form to:

• cancel your animal registration
• update microchip details
• update desexing details
• request a new tag
• add an authorised person
• provide your pension details.

Note: Completing this online form will not automatically update your address details. If you would like to update your or your animal's address please use the change of address online form.

Change of ownership

To submit a change of ownership for your pet, please complete a new animal registration form:

• Cat registration form (DOCX, 180KB)
• Dog registration form (DOCX, 180KB)

One of the following documents must be provided with the completed registration form:

• receipt of sale or
• written notification from the previous owner or
• statutory declaration from the new owner.

Please contact council if you need help or more information.