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1. How do I get access to lodge a development advice services application?

1. How do I get access to lodge a development advice services application?

For existing customers:

  • Select + Add existing applications to your list which is located on the Applications tile
  • Enter a valid application number you have previously submitted in the Reference number field
  • Enter your Date of Birth
  • Click Verify.

Provided you have used an existing number you will gain access to the development advice services applications, this can be confirmed by selecting + Submit a new application which is located on the Applications tile.

For new customers:

  • Select + Submit a new application which is located on the Applications tile
  • Read, then tick to agree to the terms and conditions and select Continue
  • Select Click here (located at the top banner) to request access to lodge your development advice services application
  • Enter any further information about your required access into the eRequest and select Submit.

Note: Only verified users can lodge development advice services applications. Applications attached to customer eRequests will not be accepted.

2. How do I lodge a development advice services online?

2. How do I lodge a development advice services online?

To lodge a development advice services application online:

  • Select + Submit a new application which is located on the Applications tile
  • Read, then tick to agree to the terms and conditions, and select Continue
  • Select the type of application under the Development Advice Services heading
  • Follow the application loading screens.

Refer to development advice services for further information.

3. Can I lodge a development advice services application without payment?

3. Can I lodge a development advice services application without payment?

This will depend on the type of service you request. Some services are free of charge whilst other attract a fee.

If there is a fee, no application will be created in council's system until the fee has been paid.

Refer to development advice services for further information.

4. How do I cancel a development advice services application?

4. How do I cancel a development advice services application?

This will depend what stage you are at.

  • On the application form, click Cancel Application at the top left section of the screen
  • In the payment cart (prior to payment), click the red X against the application
  • If you have lodged and paid for an application by mistake please contact council's development services.

5. How do I find my development advice services application that has been lodged?

5. How do I find my development advice services application that has been lodged?

In MyCouncil Services under the Applications & Searches menu, click View Application s.

A list of your applications (or those lodged on your behalf) will display. Basic information about the application displays.

6. Can anyone view an application that has been lodged?

6. Can anyone view an application that has been lodged?

All development advice services application lodged with council are not able to be viewed.

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