Easy ways to pay your rates

Paying your rates online offers convenience, flexibility and 24/7 access. Go to MyCouncil and use Visa or MasterCard. 

MyCouncil also allows you to apply for a payment plan to pay your rates over time.

Use your reference number as shown on the rate notice and the amount payable.

BPAY is a payment service that allows you to pay your bills at any time by phone or internet banking. 

Call or log on to your bank to make a payment. 

Please quote the BPAY details on your rate notice payment slip.

Direct debit

This is a payment method where you authorise Council to automatically deduct payments from your bank account on agreed dates. 

A direct debit is an easy way to pay your rates from your bank account.

Set up a direct debit to automatically pay your six-monthly rates without lifting a finger through a direct debit. Prefer smaller, more manageable payments? You can also spread your payments throughout the year to manage your finances in a way that suits you.

Pay ahead by direct debit

You can choose to have a set amount deducted from your bank account weekly, fortnightly or monthly - helping you stay ahead on your rates. If there’s still a balance owing on the due date, you can set up an automatic deduction for that too. Otherwise, you will need to make this payment yourself to avoid interest charges.

Set and forget - pay by direct debit on the due date

Have the full amount of your rate notice deducted from your bank account on the due date. This will apply to all rate notices, including supplementary and six-monthly notices.

Sign up or log in to MyCouncil to organise your direct debit online.

See the how to create and edit a direct debit online fact sheet (PDF, 478KB) for more information. 

Alternatively, complete the Rates direct debit request form (DOCX, 300KB. PDF, 200KB).

Pay your payment plan by instalments

Once you have made a payment plan with Council, you may use direct debit to pay your rates by the instalments detailed in your plan. This payment plan is only valid for the current rate period.

Additional charge of 8% interest per annum compounded daily will accrue on all rates in arrears.

Sign up or log in to MyCouncil to organise your direct debit online.

See the how to create and edit a direct debit online fact sheet (PDF, 1MB) for more information. 

Alternatively, complete the Rates direct debit request form (DOCX, 300KB. PDF, 200KB).

Where do I get help?

For more information, view the:

• how to create a payment plan to pay rates online fact sheet (PDF, 1MB), or
• how to create and edit a direct debit online fact sheet (PDF, 1MB).

Alternatively, complete the pay your rates by instalments online form

Terms and conditions apply to all payment arrangements.

For help with registering with MyCouncil or setting up a payment plan or direct debit plan, see the Frequently Asked Questions (FAQs) which you can also access from the Frequently Asked Questions link showing on the MyCouncil Services menu.

If you are unable to find an answer to your question, click the link on the FAQ page and complete the Online support form.

Note: If your residential or postal address is out of date, please complete the online Change of address notification online form.

Sniip® codes are effective from the November 2018 Supplementary Rate Notices.

1. Download the Sniip® app for free from the App Store or Google Play.
2. Once registered, scan the Sniip® code on your rate notice.
3. Select your payment method. Both Visa and Mastercard are accepted.
4. Pay securely using a 4-digit PIN, Touch ID or Face ID.

Watch the video ' Sniip - the easy way to pay'. Alternatively, more information is available on the Sniip® website.

Phone 131 816 and follow the prompts. 

Use your BPay Biller code and your reference number under 'Easy ways to pay' on your rate notice. 

Council accepts both Visa and MasterCard.

Send your cheque or money order with the tear-off section of your rate notice to Council. 

Please make your cheque or money order payable to Sunshine Coast Council.

You can make a payment by cash, cheque or debit card from your nominated bank account at any post office.

You can visit Council office locations here.

There are many convenient ways to contact Council.