- Last updated:
- 13 Jul 2021
Council offers a number of convenient ways to pay your rates.
You will need your reference number as shown on the rate notice and the amount payable.
Credit card by phone
Phone 131 816 and follow the prompts. You will need the Billpay code and your reference number. Please refer to your rates notice under 'Payment Options'. Council accepts both MasterCard and Visa.
BPAY is a national service that allows you to pay bills by telephone or internet banking. Call or log on to your bank to make a payment. Please quote the BPay details on your rates notice payment slip.
Sniip® - Pay using your smart phone
Sniip® codes are effective from the November 2018 Supplementary Rate Notices.
- Download the Sniip® app for free from the App Store or Google Play.
- Once registered, scan the Sniip® code on your rate notice.
- Select your payment method. Both Mastercard and Visa are accepted.
- Pay securely using a 4-digit PIN, Touch ID or Face ID.
A direct debit is when you authorise council to take money from your bank account. This method can be used to make regular payments or pay rates in full by the due date.
If you sign up or log in to MyCouncil you can organise your direct debit payment online. Alternatively, complete the Rates Direct Debit Request Form.
Note: To pay rates by instalments contact council to enter into a payment arrangement.
Send your cheque or money order with the tear-off section of your rate notice to council. Please make cheque/money order payable to Sunshine Coast Council.
Australia Post offices
You can make a payment by cash, cheque or debit card from your nominated bank account at any post office.
Council's Customer Contact counters are open to the public, however customer numbers are strictly limited due to social distancing guidelines.
There are many safe ways to contact council. Stay safe go online.
Interest charges will be applied to all overdue rates or charges under section 133 of the Local Government Regulation 2012. The interest will be compound interest, calculated on daily rests. For a day on or after 1 July 2021 the interest rate is 8.03% per annum.
To avoid interest charges you must either pay your rates in full by the due date, or establish and arrangement to pay your rates by instalments (see Payment Arrangements below) prior to the due date on the rate notice.
You can make an arrangement to pay your current rates by instalments.
Note: If your residential or postal address is out of date, please complete the online Change of Address Notification Online Form.
For more details or assistance contact council.