Create a payment plan to pay your rates

Council offers ratepayers the option to set up a payment plan. Rates and charges must be paid in full by the end of the current half yearly rates period to avoid interest charges.

How you request a payment plan

You can request to pay your current rates by instalments two ways:

1. Sign up or log into MyCouncil
   • on the property and rates tile, click on view more property information
   • select from either:
     • create a payment arrangement - current rates owing with no arrears. Council will not charge interest if you pay as per the terms and conditions.
     • application for a rate debt payment plan - outstanding rates with arrears. Interest will continue to accrue even if Council approves the payment arrangement.
   • complete all fields on the form and click on submit.
   • You can view your arrangement once accepted by Council. Select the view arrangement option.
2. Complete the pay your rates by instalments online form.

For help with registering with MyCouncil or setting up a payment plan, see the FAQs.

How to make payment for your rates

Once you have made a payment plan with Council, you can use a range of payment methods to pay your rates.

Further information about payment plans

See the how to create a payment plan to pay rates online fact sheet, or below PDF for more information.

Terms and conditions apply to all arrangements.

Contact

For more details or assistance contact Council.