Leave comments or report a bug

Simply leave your comments below. If the feedback is about a bug, please provide the steps you took so we can replicate.

Upload files

You can use CTR+V to paste a screenshot from your clipboard directly into the textarea above. Otherwise you can upload a file from your computer below.

Select a theme

These themes change the colour scheme and fonts of this site to make it easier to read.

If there are ways that we can make the site more accessible to you, please contact us.

back to top

Council offers ratepayers the option to pay rates by instalments. Rates and charges must be paid in full by the end of the current half yearly rates period to avoid interest charges.

You can make payments each fortnight or month, and make extra payments at any time.

To make an arrangement to pay (ATP) your current rates by instalments:

  • sign up or log into MyCouncil
  • on the property and rates tile, click on view more property information
  • select from either:
    • create a payment arrangement - current rates owing with no arrears. Council will not charge interest if you pay as per the terms and conditions
    • application for a rate debt payment plan - outstanding rates with arrears. Interest will continue to accrue even if council approves the payment arrangement.
  • complete all fields on the form and click on submit.

Terms and conditions apply to all arrangements.

See the how to create an arrangement to pay rates online fact sheet (PDF, 1MB) for more information.

Alternatively, complete the pay your rates by instalments online form.

You can view your arrangement once accepted by council. Select the view arrangement option.

For help with registering with MyCouncil or setting up a payment plan, see the FAQs.

Direct debit

Once you have made an arrangement with council, you may use direct debit to pay your rates by instalments. This is just one of many payment method options.

Sign up or log in to MyCouncil to organise your direct debit online.

See the how to create and edit a direct debit online fact sheet (PDF, 478KB) for more information.

Contact

For more details or assistance contact council.

Featured

  • 60FEAC4E-7B31-4849-BDB9-F23B64573719

    Login to MyCouncil

    Login to MyCouncil to access your personal dashboard and keep up-to-date with your rates, registrations and requests.

    Login to MyCouncil