Liquid waste collection service

At the moment, council coordinates the holding tank collection service on behalf of our community.  We engage a contractor to collect and dispose of liquid waste.

The service has recently undergone a review which has resulted in some changes.

As of 9 July 2023, council will no longer provide this service to our community.

As with every service we provide, we seek to offer excellent customer outcomes that represent best value for money for our community.

However, the review found that from July 2022, the costs for council to continue to provide this service will increase considerably.

From July 2023 there will no longer be any benefit to households from council performing a coordination role for this service.

The review also found that there are now more private companies that offer a liquid waste collection service.

This gives property owners more choice when choosing a new supplier.

Frequently asked questions

What does this mean for property owners?

What is holding tank liquid waste?

What are liquid waste disposal contractors?

Who should I contact as a new supplier?

What service does council currently provide the community?

What is the change to council's collection service?

Why is council changing its service?

How many properties are affected?

Has council considered subsidising the costs of the service?

Can I stop using council services before 9 July 2023?

If I stop my service now, will I be refunded for the time I haven't used?

How do I know they'll do the job properly?

Why can't these properties have on-site sewage treatment plants?

Are there any other options for their properties so they don’t need a liquid waste service?

For more information please email [email protected] and a Waste Officer will be in touch.