MyCouncil Services is now available to use and we will continue to monitor for issues. We apologise for any inconvenience this may have caused.

Other connections

Make sure you are contacting the right person for private building certifier or builder matters, like electrical, gas and construction safety.

To report a council related urgent matter or emergency, during or outside of business hours, phone: (07) 5475 7272.

Some issues may not be a council matter.
Almost all building work issues should be referred to a private building certifier. 

For civil matters, the State Justice Department Dispute Resolution Centre can provide mediation without legal action.

Common construction and development related issues handled by other regulatory bodies/agencies include:

Emergency:

Safety:

Environment:

Building:

Specific council contacts