Create a payment plan to pay your rates

How you request a payment plan

To request to pay your current rates by instalments:

sign up or log into MyCouncil
on the property and rates tile, click on view more property information
select from either:
- create a payment arrangement - current rates owing with no arrears. Council will not charge interest if you pay as per the terms and conditions
- application for a rate debt payment plan - outstanding rates with arrears. Interest will continue to accrue even if Council approves the payment arrangement.
complete all fields on the form and click on submit.

You can view your arrangement once accepted by Council. Select the view arrangement option.

For help with registering with MyCouncil or setting up a payment plan, see the FAQs.

Further information about payment plans

Council offers ratepayers the option to set up a payment plan. Rates and charges must be paid in full by the end of the current half yearly rates period to avoid interest charges.

Terms and conditions apply to all arrangements.

See the how to create a payment plan to pay rates online fact sheet (HTML/DOCX, 800KB/PDF, 600KB) for more information.