Create a payment plan to pay your rates

Council offers ratepayers the option to set up a payment plan. Rates and charges must be paid in full by the end of the current half yearly rates period to avoid interest charges.

How you request a payment plan

You can request to pay your current rates by instalments two ways:

1. Complete the pay your rates by instalments online form.
2. Sign up or log into MyCouncil
   • on the property and rates tile, click on view more property information
   • select from either:
     • create a payment arrangement - current rates owing with no arrears. Council will not charge interest if you pay as per the terms and conditions.
     • application for a rate debt payment plan - outstanding rates with arrears. Interest will continue to accrue even if Council approves the payment arrangement.
   • complete all fields on the form and click on submit.
   • You can view your arrangement once accepted by Council. Select the view arrangement option.

For help with registering with MyCouncil or setting up a payment plan, see the FAQs.

How to make payment for your rates

Once you have made a payment plan with Council, you can use a range of payment methods to pay your rates.

Further information about payment plans

See the how to create a payment plan to pay rates online fact sheet (HTML/DOCX, 800KB) for more information.

Terms and conditions apply to all arrangements.

Contact

For more details or assistance contact Council.