Council offers a number of convenient ways to pay your rates.
Go to MyCouncil to pay your rates online using Visa or MasterCard.
MyCouncil also allows you to apply to make an arrangement to pay your rates.
Use your reference number as shown on the rate notice and the amount payable.
Credit card by phone
Phone 131 816 and follow the prompts. Use your Billpay code and your reference number under 'Payment Options' on your rates notice. Council accepts both Visa and MasterCard.
BPAY is a national service that allows you to pay bills by telephone or internet banking. Call or log on to your bank to make a payment. Please quote the BPAY details on your rates notice payment slip.
Sniip® - Pay using your smart phone
Sniip® codes are effective from the November 2018 Supplementary Rate Notices.
- Download the Sniip® app for free from the App Store or Google Play.
- Once registered, scan the Sniip® code on your rate notice.
- Select your payment method. Both Visa and Mastercard are accepted.
- Pay securely using a 4-digit PIN, Touch ID or Face ID.
A direct debit is when you authorise council to take money from your bank account. This method can be used to make regular payments or pay rates in full by the due date.
Note: To pay rates by instalments contact council to enter into a payment arrangement.
Send your cheque or money order with the tear-off section of your rate notice to council. Please make cheque/money order payable to Sunshine Coast Council.
Australia Post offices
You can make a payment by cash, cheque or debit card from your nominated bank account at any post office.
You can visit council office locations here.
There are many convenient ways to contact council.
Interest charges will be applied to all overdue rates or charges under section 133 of the Local Government Regulation 2012. The interest will be compound interest, calculated on daily rates. For a day on or after 1 July 2023 the interest rate is 11.64% per annum. To avoid interest charges you must either pay your rates in full by the due date, or establish an arrangement to pay your rates by instalments (see 'Payment arrangement' below) prior to the due date on the rate notice.
You can make an arrangement to pay your current rates by instalments
Note: If your residential or postal address is out of date, please complete the online Change of address notification online form.
For more details or assistance contact council.