Development Advice Services
  • Last updated:
  • 12 Oct 2018

Council offers a range of development advice services; both free and paid, to give feedback about specific development proposals.

The type of service council provides will depend on the nature of the proposal and information provided.

There are a variety of service types:

  • initial advice enquiries
  • specific written advice enquiries
  • prelodgement services, and
  • post approval services.

The main benefit of these services are to:

  • provide upfront development advice
  • assist in improving the quality of development applications
  • streamline assessment timeframes and reduce costs.

These services will:

  • identify specific planning, engineering, environmental and landscaping technical issues
  • identify relevant legislative and planning scheme requirements
  • provide specific guidance on supporting information required
  • explaining the assessment processes and clarify timeframes.

For detailed information requirements, refer to the user guide[1541KB]. This will help council to give the best advice. For general enquiries. council advises that a phone call or email is the best place to start.

Pre-purchase and initial or straightforward enquiries, including:

  • phone call/web chat between 8.30 am - 5.00 pm on business days
  • email response
  • face to face at our counter at 10 First Avenue Maroochydore between 8.30 am - 4.30 pm on business days
  • general advice meetings with a technical officer (2 maximum in attendance) - booking required.

Benefits include:

  • minimal/no specialist input required
  • ability to produce an estimate online with council's development applications fee estimate calculator. Available for development and building applications
  • suitable for those new to the development assessment process.

Examples of advice that might be sought through this process include:

  • whether you need to get a development approval for a particular activity
  • the type of information you need to provide with your application
  • how the development process will work.

Pre-concept, pre-purchase or specific development enquiries, including:

  • fee estimate
  • written advice - available for a fee, refer to the fees and charges
  • town planning appraisal - available for a fee
  • planning and development search certificates - available for a fee.

Examples of advice that might be sought through this process include:

  • written advice for specific land use enquiries or confirming existing use rights
  • town planning appraisals for a particular development proposal based on detailed plans. The response may include:
    • details on compliance with the planning scheme provision
    • details on existing development approvals
    • property notes for a property
    • town planning requirements for liquor licenses.

For more detailed site specific development proposals. These services include:

  • detailed prelodgement meetings - available for a fee, refer to the fees and charges
  • personalised case management pre-application meetings - available for a fee
  • pre-assessment technical report - available for a fee.

These services need:

  • a detailed description of the request, and
  • supporting documentation by suitably qualified consultant.

Benefits include:

  • involves senior council officers from multi-disciplines and provides high level advice to:
    • understand, identify and resolve assessment matters associated with a proposed development
    • ensure issues addresses upfront before lodgement of a development application
    • provide specialist and/or technical advice to your project team
    • assist in a streamlined assessment timeframe.
  • suitable for development assessment issues relating to a site or proposed development
  • meeting notes provided.

Examples of advice that might be sought through this process include:

  • detailed prelodgement meetings for:
    • sites with many overlays or constraints requiring technical input
    • development with moderate to high complexity. Example mixed use development, subdivisions or significant planning or technical matters.
  • personalised case management for:
    • dedicated council and applicant project teams to work together. This is during the pre-application and application stages
    • complex or major developments. Example master planned estates and highly complex planning matters or projects
    • high level issues. Refined over a series of meetings, commencing pre-concept through to detailed design
    • projects requiring tailored memorandum of understanding. This is to set out the prelodgement and application approach.
  • pre-assessment technical report service for:
    • review of technical reports such as flood investigation. bushfire or ecology
    • checking compliance with council's requirements before lodgement.

We recommend you contact council to confirm which service best fits your proposal.

For providing engineering, environmental and landscaping feedback before submitting:

  • an operational works application
  • a building format plan, or
  • survey plan.

These services include:

  • predesign meeting
  • post-assessment technical report - available for a fee, refer to the fees and charges.

These services need:

  • a detailed description of the request, and
  • supporting documentation prepared by a suitably qualified consultant.

Examples of advice that might be sought through this process include:

  • predesign meetings for all types of development in the post-approval stage
  • post-assessment technical report service for:
    • review of technical reports such as flood investigation, bushfire or ecology
    • checking compliance with council's requirements after approval.

 

The user guide[1541KB] outlines the information required for requesting a development advice service.


 To request a service, follow the below steps:

  • determine which service suits your needs best
  • gather all required information, including details about any issues or concept plans/reports
  • lodge your request following the instructions below and pay any applicable fee.

Council will be in contact within five (5) business days of submitting your request.

You can lodge online through MyCouncil (you will need to register to use this service) for:

  • general development advice
  • predesign meeting requests
  • written advice
  • town planning appraisal
  • detailed prelodgement meetings
  • personalised case management, and
  • assessment technical report services.

Alternatively, you can submit the: