Requesting data from flood models

Council provides two types of searches that relate to extraction of data from council flood models. The online flood information search options on MyCouncil include:

gridded flood data provision
flood model data extracts.

These searches are normally requested by consultants or professional engineers seeking information to calibrate a smaller flood model being created for a development, to match the information from council’s larger models.

Both of these searches provide information from various flood models that form the basis of council’s flood mapping.

This information includes:

design flood surfaces
flow or stage hydrographs
design rainfall information.

The flood model extract provides the gridded flood data provision and provides a cut down version taken from the larger council flood model.

These searches are unable to be provided where the data does not exist and may not be provided in some instances where the product provided may not be fit for purpose. It is always best to check before submitting a request, whether the request can be serviced. To do this, please contact the strategic flooding and stormwater team on the email below.

After checking whether these searches can be provided, there are two ways of requesting these services from council. The two methods are:

lodge and pay online through MyCouncil (you will need to register to use this service)
visit one of our offices and submit flooding search application (DOCX, 205KB) and pay the applicable fee. We are unable to process scanned or edited forms submitted by email.

Note: Search applications will not be accepted without payment. To comply with the Payment Card Industry Data Security Standard, the use of credit cards is only available online through MyCouncil, or in person. These searches take up to 20 working days to complete.

Cancellations and refunds

You must submit a request for cancellations (and refund) before the search request is processed.

As the application process is automated, if you would like a refund, it is best to contact the strategic flooding and stormwater team directly by email [email protected].