MyCouncil Services is now available to use and we will continue to monitor for issues. We apologise for any inconvenience this may have caused.

Community health and well-being services

The services listed here provide advice and assistance for maintaining good health and well-being.

Dementia

Dementia Australia offer resources for people from culturally and linguistically diverse backgrounds.

Dental health

Adults and children can access free publicly funded dental care through Queensland Government if they meet certain eligibility criteria. If you do not meet the criteria you will need to pay to visit a private dentist.

Disability

The National Ethnic Disability Alliance provides advocacy for migrants and their carers/families with disability in Australia.

The National Disability Insurance Scheme (NDIS) provides support to eligible people with people with disability, their families and carers. There are a number of local service providers who can work with you to develop a support plan to suit your unique needs. 

AMPARO Advocacy has produced NDIS factsheets and videos in 39 different languages.  

Drug and alcohol treatment

Public and private alcohol and drug services offer a range of treatment, information, education and community-based supports for Australians affected by alcohol and drug use. 

Families

Relationships Australia is a leading provider of relationship support services for individuals, families and communities. They aim to support all people in Australia to achieve positive and respectful relationships.

Gambling helpline

The legal minimum age to gamble in Australia is 18. Gambling Help is a free and confidential counselling and support service which operates during business hours across Queensland.

Immunisations

The best person to talk to about immunisation or vaccination is your doctor. You can also find useful information on the Queensland Government website.

Mental health

Changing countries is difficult. You may be feeling depressed or anxious. Ask your doctor about getting a mental health plan which gives you six free sessions with a psychologist. Medicare covers most of the cost however you may have to pay the gap in some instances.

Embrace Multicultural Health provide support and resources translated into a range of languages.

Free telephone crisis support is also available 24 hours a day, 7 days a week:

Domestic and family violence

Violence can be physical, sexual, verbal, emotional, financial or social. It is illegal in Australia for a person to be violent to their partner, parent, carer, or to a child. 

If you are the victim of domstic violence please seek help from DV Connect who offer a helpline 24 hours a day, 7 days a week, phone 1800 811 811.

In an emergency phone the Queensland Police on triple zero 000.

Young people

Headspace provides counselling, information and referral for young people aged 12 to 24 years, phone 5409 4900.

Aged care

For most people, growing older means there are times you find it difficult to manage day-to-day living activities. You may need help, or you may be caring for a family member or a friend who needs help. 

There are different types of aged care services to support you, whatever your needs.

My Aged Care is the Australian Government's starting point to find the government-funded services you need. The contact centre staff will ask you questions to help them understand your needs, phone 1800 200 422.

Diversicare Sunshine Coast 

Diversicare specialise in matching you with home care that speak the same language and that provide culturally respectful care, phone 1300 348 377.