Development services customer charter
  • Last updated:
  • 01 Feb 2023

Council is working to provide the best development services in Queensland.

Our development services provide:

  • a range of development activities under relevant legislation, and
  • information services to assist with various enquiries.

To provide the best development services, council has developed a customer charter (PDF, 6MB) Word version (DOCX, 4MB). The charter identifies values and service standards for our customers.

Purpose of our customer charter

To set strategies for council and customers to work together as one team, to deliver the best development services in Queensland. The charter outlines:

  • what you can expect when dealing with us,
  • what you can do to help us to meet these expectations, and
  • assist us with ensuring a positive, supportive and effective customer experience.

Your feedback is important to us and provides us with valuable information to enable continued improvements. Let us know when we have done a good job, or how we can better serve your needs.

More information

For more information, contact council.