Development services customer charter
  • Last updated:
  • 30 Jul 2020

Council is working to provide the best development services in Queensland.

Our development services provide:

  • a range of development activities under relevant legislation, and
  • information services to assist with various enquiries.

To provide the best development services, council has developed a Customer Charter[4128KB]. The charter identifies values and service standards for our customers.

Note: Customer Charter PDF version is available[6105KB].

Purpose of the Customer Charter

To set strategies for council and customers to work together as one team, to deliver the best development services in Queensland. The charter outlines:

  • what you can expect when dealing with us,
  • what you can do to help us to meet these expectations, and
  • assist us with ensuring a positive, supportive and effective customer experience.

More information

For more information, contact council.