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Use this online form to provide details on a complaint or compliment relating to quality or timeliness of a service, or the behaviour of any council officers.
Use this online form to provide details on a complaint or compliment relating to quality or timeliness of a service, or the behaviour of any council officers.
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Caloundra’s Customer Service Centre is now moving to a new location, heralding the start of an exciting development. From Monday March 20, you’ll find the helpful Customer Service crew relocated a short stroll away at 77 Bulcock Street, Caloundra.
Exceeding customer expectations, service excellence and outstanding professionalism – these are just some of the reasons council received the Highly Commended Award for the Customer Service Team of the Year at last night’s National Local Government Customer Service Network Awards.
From a comprehensive selection process, Sunshine Coast Council has appointed highly credentialed and experienced leader Debra Robinson to the position of Group Executive, Customer Engagement and Planning Services (CEPS).

A revolutionary 70-foot catamaran has embarked on her maiden journey from Mooloolaba and poised to make waves in the global boat-building scene.

Sunshine Coast Council’s Customer Response team has won Customer Service Team of the Year at the Australian Service Excellence Awards.

Two big events will roll and ride into Caloundra and Maleny over the last weekend in May.

More than 300 business leaders attended Thriving Through Change 2026, gaining practical insights on resilience, innovation and growth. Featuring expert speakers, networking and exhibitors, the event equipped businesses to navigate challenges and seize future opportunities, including those linked to the Brisbane 2032 Games.
Council is working to provide the best development services in Queensland.
Sunshine Coast Council Libraries have launched a convenient, time-saving app for library customers.

The Cemetery Service team are moving to Council's Customer Service Centres to ensure residents can access support with improved convenience.
This service is suitable for customers who are seeking assessment of specialist technical reports prior to lodgement of a development application.
Sunshine Coast businesses have until October 31 to join the movement and make buying local part of the customer conversation ahead of Black Friday sales.
Council provides a fortnightly recycling collection service to coast residents and commercial customers. Find out what you can place in your recycling bin.
Business exposure, new customers and an eco-friendly reputation are some of the benefits your business could get by entering the 2012 Sunshine Coast Council’s Living Smart Glossies Awards.

From tiny caravans to knitted bathing suits, the latest limited edition Sunshine Coast Heritage Calendar features holidays of the past from private family collections and Picture Sunshine Coast.
The calendar is available from Council libraries and customer contact centres.
In the early days, most Australian country towns and small settlements boasted a hotel, often two or more. They offered lodging to travellers and sometimes to permanent residents, as well as provided food and beverages to customers. Across the Sunshine Coast there are many hotels – here are some of their stories.

Council operates 8 waste facilities, weekly kerbside collection, and the Recycle Mate search tool - your guide to waste-free living on the Sunshine Coast.
<p>Reflections – Remembering the SS Dicky 2016 heritage calendar commemorates the historic SS Dicky that came to ground on Dicky Beach at Caloundra in 1893. Kim Springall’s Dicky’s Light features in the month of December. Get your copy for only $6 from council’s library branches, Caloundra Regional Gallery and Customer Service Centres.</p>
Junk Away Rubbish Removal provides fast, reliable rubbish removal and property clearances across the Sunshine Coast. We service residential homes, businesses, real estate agencies and deceased estates, removing household rubbish, furniture, general junk and larger property clean-outs. We are a fully insured local business and handle the lifting, loading and responsible disposal for our customers.