Help for Private Certifiers
  • Last updated:
  • 19 Nov 2018

As a private certifier, through council's self service online MyCouncil, you can:

  • lodge documents
  • submit development and/or plumbing applications, and
  • concurrence agency referral requests..

Registration and online access

To lodge applications online as a private certifier, you must obtain MyCouncil business access.

Lodging private certifier application documentation

The following building application stages can be lodged for properties in the Sunshine Coast Council area:

  • notice of engagement
  • approval documentation
  • final inspection certificate, and
  • certificate of classification.

To submit a notice of engagement

  1. Log into MyCouncil
  2. Under the Private Certifier Applications menu on the left hand side, click Submit
  3. Enter the relevant details and click Submit.

The following information will be required:

  • property description i.e lot and plan number
  • engagement date
  • private certifier reference number
  • brief description of works - this must contain all building work in the application. For example:
    • dwelling, retaining wall and shed
    • dwelling and swimming pool
    • shed and retaining wall.

Repeat the process to submit further notice of engagements.

For replacement certifiers, add a note in the brief description of works that this is a replacement certifier application. For example: dwelling (replacement certifier).

Council will update the application status to 'lodged and paid' to enable lodgement of the final certificate.

Locate and view your applications

You can view applications that you have submitted.

  1. Log into MyCouncil
  2. Under the Private Certifier Applications menu on the left hand side, click Search
  3. Once you have located your application, click View to see the application details.

Lodging documents

You can lodge approval documentation online for your application.

Note: tenancy/shop name and number are recorded at this stage. Documents and plans can be submitted separately. All documents must be in PDF format and no larger than 50mb. A maximum of 10 files can be lodged.

  1. Use the instructions above to locate your application
  2. Once you have located your application, click Lodge
  3. Enter the relevant details and click Lodge Documents

You cannot amend information on the lodge documents screen once it has been greyed out. If you have made a mistake, you must click start again and enter the information anew.

You can either:

  • proceed to make individual payment straight away, or
  • add as many applications to your cart to make one payment at the end of your session.

Please note until payment has been made, you will not be able to update the application further.

Application refusals can only be submitted to council through email, post or in person.

Other documentation

You can lodge other documentation throughout the application process.

  • Additional documents. For example: an amended plan or a report that not included with submission of lodgement documents. To submit:
    • locate the application
    • select the add documents option
    • update relevant documents and submit.
  • Certificate of classification or final inspection certificate/s. To submit:
    • locate the application
    • select the finalise option
    • enter the relevant details and click submit.

Note: the lodge document function cannot be used to submit a change to development approval. This is a separate function called change approval.

Making other updates

You can make other updates throughout the application process.

  • Change of builder. To update:
    • locate the application
    • select the change builder option
    • enter the relevant details and click submit.
  • Change approval. To update:
    • locate the application
    • select the change approval option
    • enter the relevant details and click submit.
  • Discontinue the application. To update:
    • locate the application
    • select the discontinue option
    • enter the relevant details and click submit.

You cannot make any changes after you submit the last certificate for approval.

Show cause or enforcement notices can only be submitted to council through email, post or in person.

Payment

When you have finished lodging documents, go to the payment cart to pay the fee. The application remains incomplete in council’s property system until payment is made. Credit card details need to be provided each time a payment is processed. You can make a number of lodgements and pay for them in one credit card transaction.

Applications for referral agency response/council assessment

Private building certifiers are able to submit the following online:

  • referral agency response for:
    • amenity and aesthetic
    • building work for removal or rebuilding, and
    • siting provisions
  • request nomination of road boundary
  • application for plumbing and drainage works.

To submit an application or referral agency response request:

  1. Log into MyCouncil
  2. Under the Applications & Searches menu, click Submit an Application
  3. Tick the box to agree to council's terms and conditions
  4. Select the applicable application or referral type
  5. Complete the required information through to uploading documentation and payment.

Please note that the application is not created until payment has been made. Once payment is complete an application reference number is created.

Help

If you need help using the system or cannot locate your application online contact council's development services.