Plumbing Applications
  • Last updated:
  • 06 Sep 2017

For existing customers:

  • Select + Add existing applications to your list which is located on the Applications tile
  • Enter a valid application number you have previously submitted in the Reference number field
  • Enter your Date of Birth
  • Click Verify.

Provided you have used an existing number you will gain access to the plumbing applications, this can be confirmed by selecting + Submit a new application which is located on the Applications tile.

For new customers:

  • Select + Submit a new application which is located on the Applications tile
  • Read, then tick to agree to the terms and conditions and select Continue
  • Select Click here (located at the top banner) to request access to lodge your plumbing application
  • Enter any further information about your required access into the eRequest and select Submit.

Note: Only verified users can lodge plumbing applications. Applications attached to customer eRequests will not be accepted.

To lodge a plumbing application online:

  • Select + Submit a new application which is located on the Applications tile
  • Read, then tick to agree to the terms and conditions and select Continue
  • Select the type of application under the Plumbing and Drainage Works heading i.e. Domestic (Cl1a and 10a) in Sewered Area
  • Follow the application loading screens.

Refer to lodging plumbing and building applications for further information.


Depending on the application categories, you may need some or all of these documents:

  • form 1 – plumbing application
  • floor plans and architectural plans 
  • form 7 – plumbers details 
  • hydraulic plans
  • soil report. 

No plumbing application will be created in council’s system until the fee has been paid.


To make amendments to your plumbing application please contact council.
This will depend what stage you are at.
  • On the application form, click Cancel Application at the top left section of the screen. 
  • In the payment cart (prior to payment), click the red X against the application. 
  • If you have lodged and paid for a plumbing application by mistake please contact council.

In MyCouncil Services under the Applications & Searches menu click View Applications.

A list of your applications (or those lodged on your behalf) will display. Basic information about the application displays.

All plumbing applications lodged with council can be viewed on PD Online.

Note: Associated documents remain private and are not able to be viewed.