Kenilworth Community Transport Service trial
  • Last updated:
  • 22 Jun 2020
COVID-19 service update: Due to the coronavirus, there are restrictions in place to help protect the health and wellbeing of our community. Keep checking this page regularly for any updates.

Restrictions

The following restrictions are in place to help protect the health and wellbeing of our community:

  • Each service can only carry one passenger, or two people from the same family, on each trip
  • Passengers are required to sit in the back seat with the front seat left vacant
  • Hand sanitiser will be provided and the vehicle will be cleaned with antibacterial solution after each journey
  • Drivers may choose to wear a mask; passengers are welcome to wear a mask if they choose
  • Do not book the service if you are unwell.

Being CovidSafe is everyone’s responsibility. When using this service, we remind you to observe social distancing requirements which includes:

  • stay home if you are sick
  • keep 1.5 metres away from others
  • wash or disinfect hands regularly
  • avoid touching high use areas.

For a symptom checker and more information visit Queensland Health.

The service

The Kenilworth Community Transport Service (KCTS) trial provides services to Kenilworth residents living within 6.5 km radius of the Kenilworth Post Office.

The community-run service offers pre-booked return services to Nambour, Maleny, Eumundi and Yandina, during daylight hours, Monday to Friday.

Supported by the Transport Levy, the Kenilworth Community Transport Service provides affordable, reliable and accessible community transport options to Kenilworth residents who have limited transport options.

Becoming a user

To access the Kenilworth Community Transport Service you need to be a Kenilworth resident living within a 6.5 km radius of the Kenilworth Post Office. Residents outside of this radius are able to register their interest to inform all aspects of the trial.

You first need to register as a user by filling out the user registration form[836KB] or you can contact the sub-committee at KCTSKworth@gmail.com.

You can return your form in person at the Kenilworth Post Office or via email to KCTSKworth@gmail.com.

Once a user registration form is received, the Kenilworth Community Transport Service sub-committee will verify the user meets all necessary requirements. The user will be informed if their application has been successful.

Booking a trip

If you haven't travelled with the KCTS before, you must register with our service before you can make a booking.

To make a booking call or visit the Kenilworth Visitor Information Centre on 07 5446 0122 or at 9 Elizabeth Street, Kenilworth.

During COVID-19 times, the service will endeavour to schedule drivers three days a week: Tuesday, Wednesday and Thursday. The approved destinations are Mapleton, Nambour, Yandina, Eumundi and Maleny. Passengers may meet the car at the Kenilworth Information Centre or at their home. Please check with the Information Centre for the schedule.

Bookings must be made by 2pm the day prior to travel. Unfortunately, your booking cannot be guaranteed if insufficient notice is given.

Please have the following information handy when you call to make a booking:

  • date of your trip
  • your pick-up address (if not meeting at the Kenilworth Post Office)
  • approximate time you will be ready to return.

Additional trips can be organised to meet the needs of the community by arrangement with the sub-committee, subject to driver availability and passenger demand. Please provide one week's notice where possible.

Cost

All passengers (including children*) must pay $8, one-way or return.

*Children aged 14 and under must be accompanied by a registered adult.

Feedback

The Kenilworth Community Transport Service trial is service provided by council, operated and administrated by the Kenilworth Community Transport Service sub-committee of the Kenilworth Chamber of Commerce.

We would like to know what you think about the Kenilworth Community Transport Service. Please send your feedback to KCTSKworth@gmail.com.