Safely doing business with Development Services
  • Last updated:
  • 30 May 2020

Council is working closely with the Queensland and Australian Governments. We are planning and preparing to respond to the impacts of Coronavirus (COVID-19).

We are focused on ensuring you can continue to safety do business with us. To protect the health of our community and our staff we have changed the way we provide our services.

Council's Development Information counters and Customer Contact counters are temporarily closed. No on-site meetings are currently held at council offices.

How this affects you

You can contact council's Development Services safely from home on any of our convenient online options.

Development advice services are available via:

  • phone (07) 5475 PLAN (7526) between 8.30am - 5.00pm
  • email, and
  • online conference meetings.

Lodging applications and correspondence online is strongly encouraged.

Make an appointment to lodge survey plans for endorsement.

You can take advantage of our convenient online services available 24/7, including:

We ask for your support and understanding through this period. Likewise we will strive to be considerate and supportive of you in getting through this event together.

Visit council's website for the most up-to-date COVID-19 information and FAQs.

Amendments to Planning Act 2016 for COVID-19 emergency

The Minister for State Development, Manufacturing, Infrastructure and Planning declared the ongoing COVID-19 emergency as an applicable event under the new amendments to the Planning Act 2016 passed by the parliament.

This declaration took effect on Friday 20 March 2020 and will run until 20 June 2020.

During this 'applicable event period' the Minister has new powers to:

  • direct extensions or suspension of relevant periods
  • temporary use licences, or
  • declarations about hours of operation and movement of goods.

Please visit the Department of State Development, Manufacturing, Infrastructure and Planning website for up to date information on the new amendments and any powers enacted by the Minister.