Social Strategy driving a connected Sunshine Coast community
  • Monday 19 December 2016
ImageThe first year of council’s Sunshine Coast Social Strategy has delivered a range of benefits to build and support an even stronger community, including the opportunity for our older and less mobile residents to access affordable travel.

The ongoing partnership between Council and ComLink is used by hundreds of Sunshine Coast community members who are aged 60 and over or have a disability or mobility impairment.

Kate Nugent from Pacific Paradise is one happy resident who has been benefitting from the Council Link Program delivered by not-for-profit ComLink.

Kate said the door-to-door Council Link service was truly a godsend and a pleasant necessity.

“Without this service, I would be isolated as I have macular degeneration (MD) which has affected my eyesight,” she said.

“Thanks to the Council Link Program, I’m able to shop at Sunshine Plaza on a weekly basis. I can’t praise the drivers enough as they even carry my shopping bags from the car into my kitchen.

“I can definitely recommend this service to eligible residents looking for a door-to-door service to their local shopping centre or library.”

Transport Portfolio Councillor Rick Baberowski said council was very proud of the Council Link service, provided in partnership with ComLink and funded by the Transport Levy.

“In line with the aims of the Social Strategy, this important essential service improves community connectedness and reduces social isolation for people like Kate,” Cr Baberowski said.

“Leading into the busy summer holiday period, eligible residents can arrange the service by phoning 5390 1288 by noon the day before their planned trip.”

ComLink CEO Feda Adra said her organisation employed 125 full-time equivalent employees and was serviced by 230 volunteers across Queensland.

“ComLink is now the largest community transport provider in Australia,” Ms Adra said.

“The Council Link program compliments the current services provided by ComLink and we have 30 years of experience in the aged care and disability sector.

“The Council Link program has shown steady growth.

In the 2015-2016 year, ComLink provided 12,322 trips. We serviced 85 suburbs across the Sunshine Coast and travelled 82,365km.

“Importantly, 87% of passengers surveyed gave the Council Link program an overall rating of Excellent.”

Council Link Fast Facts

Council Link is an affordable transport service that is available for:
• People aged 60 and over
• People with a disability or mobility impairment
• Carers and minors accompanying eligible people.

Council Link drivers collect eligible people from their homes and take them to their local shopping centre. The Council Link service operates one day per week within designated areas.

Visit council’s website and search ‘Council Link’ to find out more. You can also find further information on the highlights and achievements of the first year of delivering the Sunshine Coast Social Strategy.