Mid-year rates notices in the mail
  • Monday 25 July 2016
rates notices

More than 130,000 properties in the Sunshine Coast region will receive mid-year rates notices this week, with payment due on or before 19 August.

Deputy Mayor Tim Dwyer said this was the first rate run of the 2016/17 financial year and rates for the majority of ratepayers will increase by just under $1 per week compared to their July 2015 rates notice.

“Most ratepayers will receive a 2.2% increase in their rates, which is in line with the LGAQ Council Cost Index,” Cr Dwyer said.

“This increase ensures council can continue to focus on building Australia’s smart region—economically and environmentally—while also delivering the core services that continue to grow and support a strong community.

“The minimum general rate has increased by $28 to $1138 per annum and the cost of collection of a 240 litre wheelie bin has increased by $4.60 to $276 per annum.

“For the first time in eight years, council has also increased the Environment Levy by $10 to $70; the Transport Levy by $7 to $27 and the Heritage Levy by $3 to $8 per annum—a combined annual increase of $20.

As an additional service to our community, Cr Dwyer said council continues to offer discounts for eligible pensioners as well as an early payment discount.

“To apply for a concession, pensioners should complete a pensioner rebate form available on council’s website or at a customer service centre,” Cr Dwyer said.

“Ratepayers can save 5% on their general rates, up to a maximum of $100 each six months, by paying before close of business on Friday, August 19.”

A range of payment options are available, including online, BPAY, by phone on 131 816, by mail or in person at Australia Post or at one of council’s Customer Contact Centres.

Another convenient option is to arrange for a regular direct debit to have rates paid in full by the due date. 

To fit with our increasingly digital lives, and to save trees, ratepayers can now register to receive their rates notice by email.  Simply go to MyCouncil on council’s website, log on to mycouncil.sunshinecoast.qld.gov.au.

To assist with online or over-the-phone payments, property owners should have their payment reference number from their rates notice.

Ratepayers who cannot make payment by the due date are encouraged to enter into an arrangement to pay their current rates by instalments.  Ratepayers can complete an online application on council’s website or phone council’s customer service centre.

For rates inquiries, email council at rates@sunshinecoast.qld.gov.au or phone (07) 5475 7542 between 8.15am and 5pm, Monday to Friday or visit council’s website.


  • Online payment – available 24/7 through council’s website (follow the Online Payments link on the homepage)
  • BPAY - if registered with your financial institution
  • Phone 131 816 -  from anywhere in Australia using a credit card
  • Australia Post – pay in person with cash, cheque or EFTPOS
  • Customer Contact Centres – pay in person from 8.30am to 4.30pm, Monday to Friday (locations listed on the bottom of rates notice)
  • Mail – pay using cheque or money order to Sunshine Coast, Locked Bag 72, Sunshine Coast Mail Centre 4560