Cr Baberowski - Help improve council’s customer service
  • Wednesday 19 April 2017

Help improve council’s customer service

Did you know that Sunshine Coast Council responds to more than 175,000 phone calls, 36,000 emails, 38,000 counter visits and 6000 web chats each year! Now, with its new Customer Charter in place and a renewed focus on ensuring its customer service model is moving with the times, council is developing a Sunshine Coast Council Customer Experience Strategy – but it needs the help of its customers to get it right. Council is inviting its residents, suppliers, investors, home owners and visitors to take part in a survey about what you think is critical in delivering a great customer experience by April 30.

Barking dog seminar

Council’s recent Park the Bark barking dog seminar run was so successful, another one is being planned for June. The seminars are hosted by renowned animal behaviourist Dr Cam Day. You can register your interest for the next seminar by emailing animals@sunshinecoast.qld.gov.au or calling 5475 7272. Council will confirm the date, time and location closer to June.

Check your letterbox

Keep an eye out for my latest divisional newsletter, which will be hitting letterboxes in the coming days. It contains all the information you will need to know about the special events, concerts and local community activities to celebrate the 50th Anniversary of the Naming of the Sunshine Coast.

Meet and greet

Just a quick reminder that my next ‘meet and greet’ session is at the Glasshouse Mountains Information Centre on Wednesday, May 3 from 10am. Please come along if you would like to chat about council projects or local issues. Hope to see you there!