Council services over Christmas and New Year
  • Monday 07 December 2020
christmas hours

Sunshine Coast Council will have some changes to hours of services during the festive season.

Council’s after-hours emergency call centre will operate 24 hours a day via the customer service number 5475 7272.

Non-urgent matters can be logged any time via Council’s online portal MyCouncil. The portal allows you to do business with council online at your convenience.

All Customer Contact counters and reception desks will close at 2pm on Thursday, December 24 and will re-open on Monday, January 4. On December 29, 30 and 31 you will still be able to contact council via phone, web chat, email and web call back.

Development Information counters will close from 2pm on December 24 and will reopen on Monday, January 4.

There will be no interruptions to kerbside waste and recycling collections. Waste collections will be as per normal schedule on all days, including Christmas Day and New Year’s Day. Council’s resource recovery facilities will close on Christmas Day but will trade as normal on all other days.

Sunshine Coast Libraries will be closed on public holidays and will be available all other days of the holiday season for residents to enjoy thousands of books, magazines, music and movies suitable for all ages to borrow.

Don’t forget the e-library has thousands of online resources to choose from while the library is closed. The Sunshine Coast Mobile Library service will close from Monday, December 21 and will resume on Monday, January 4.

A great place to visit this Christmas break is the state heritage listed property, Bankfoot House, which offers extraordinary family history dating back to 1868, with guided tours available to the public.

The house and heritage precinct are open every Friday, Saturday and Sunday 10am-3pm, and closed public holidays. Bankfoot House will be closed from Christmas Day and will re-open on Friday, January 8. 

It’s business as usual for Caloundra Regional Gallery, offering locals and visitors the opportunity to immerse themselves in an exhibition re-imagining the landscape of our now – Constructing Landscape: urban visions. The gallery is open 10am-4pm Tuesday to Friday, 10am-2pm on weekends and closed public holidays.

If you are looking to swap screen time for green time then Mary Cairncross Scenic Reserve is the place to visit. The reserve is open daily between 7am-6pm.

The Rainforest Discovery Centre will be closed Christmas Day and Boxing Day, otherwise open daily between 9.30am-3.30pm.

Maroochy Regional Bushland Botanic Garden at Tanawha is also a great day out, it will be open daily from 7am-6pm.

The Sippy Creek Animal Pound will operate as normal, open 8.15am-6pm Monday to Friday and 9am-noon on Saturdays. The pound will close early on Christmas Eve at 2pm and is closed Sundays and public holidays.

Council’s Disaster Management specialists will monitor and activate if required. You can keep up to date with helpful information during a disaster at council’s Disaster Hub.