Council re-opens customer desk in Caloundra admin building
  • Monday 15 May 2017
Customer service

Council has opened a customer service desk in the Caloundra administration building in Omrah Ave following the fire that affected operations earlier this month.

The temporary desk has EFTPOS facilities only (no cash transactions) and replaces the temporary facilities that had been in place at the Caloundra Library.

Services at the temporary desk will remain limited until the full service customer contact centre reopens.

In the meantime, over the counter development application services such as building and plumbing approvals and inquiries are not available at Caloundra.

Customers can access a development application counter service, including inquiries, making appointments and lodging documents, at council’s Maroochy on First office in First Avenue, Maroochydore or by calling (07) 5475 7526 or (07) 5475 PLAN

Council has customer service centres at Maroochydore and Nambour (Currie Street). Inquiries can also be made via  our website, email or by calling 5475 7272.

Work is continuing to restore the full service customer contact centre at the Omrah Ave building.