Chance to win up to $1000 off your next rates bill
  • Wednesday 22 July 2020

Sunshine Coast rates notices have been issued and will start arriving this week.

Will you be waiting by the mailbox for the postie to deliver yours? Change your rates notice delivery method from traditional post to email before August 19 and you’ll go in the running to win up to $1000 off your next rates bill!

If you pay before Friday August 21, you’ll receive council’s on-time payment discount of five per cent off your general rate, up to $100 every six months. In addition to the on-time discount, in this rate period all rates notices will include a $35 COVID rebate.

Outstanding Organisation Portfolio Councillor Ted Hungerford said receiving rates notices by email was environmentally friendly and also enabled property owners to set calendar reminders to pay their rates on time and ensure they never missed the on-time payment discount.

“Finding ways to be more environmentally friendly is an essential part of our healthy, smart and creative lifestyle on the Sunshine Coast,” Cr Hungerford said.

“You can sign up to MyCouncil on council’s website and change your rates delivery method from traditional post to email. Receiving future rates notices by email ensures you receive them wherever you are so you never miss the on-time payment discount.

“If you do this before August 19 or if you already receive your rates notices electronically, you’ll automatically go in the running to receive up to $1000 off your next rates bill.”

You’ll find a step-by-step guide to setting up your MyCouncil account and changing your preferred rates notice delivery method on council’s website. There is also a step-by-step video to show you how to change your rates delivery method from traditional post to email.

There is a range of convenient online payment options available, including BPAY and by phone on 131 816. Check your rates notice to see all the ways you can pay. 

Council also has a direct debit option, which can be set up to pay rates in full by the due date, to make life easier for busy ratepayers.

To assist with online or over-the-phone payments, property owners will need their payment reference number, found on their rates notice.

To pay in person, appointments are preferred so please call council on  to make an appointment.   

Ratepayers who cannot make payment by the due date are encouraged to enter into a flexible payment arrangement by logging into MyCouncil or by contacting council.

For rates enquiries, email council at or contact council between 8.15am and 5pm, Monday to Friday.