Customer Response Satisfaction Survey

Council appreciates your feedback. Please complete the survey which will assist council in evaluating its customer service.

Your details

Name

Phone

Age group

On a scale of 1 to 7, with 7 being the highest score, how would you rate:

The timeliness of the response to your request?

How polite, respectful and considerate did you find the officer?

The usefulness of the information and/or education provided?

The communication skills of the officer?

The quality of the service delivered?

On a scale of 0 to 10 where 10 is very likely and 0 is very unlikely:

How likely are you to promote council services to the community?

Your enquiry

Please advise the nature of your enquiry:

Additional comments