Industry support
  • Last updated:
  • 31 Aug 2021

There are a range of industry-specific measures to help you and your staff. Contact your industry body to keep up to date with help available for your industry.

COVID Safe Industry Plans

Download an approved COVID Safe Industry Plans if your business is on this list.

Rental support 

Landlords now need to reduce rents if their tenants experience financial distress because of COVID-19. Find out more

Economic Recovery

JobKeeper Payment
 
Sole traders could be eligible for the JobKeeper payment under the business participation entitlement if their business has experienced a downturn according to the eligibility criteria. Find out more. This payment will end on 28 March 2021.

Australian Government Support

Increased and accelerated income support for sole traders and employees supplement to be paid at a rate of $550 per fortnight

Boosting cash flow for employers - Temporary cash flow support to small and medium businesses and not-for-profit organisations through two sets of cash flow boosts to support employers to retain employees.Support provided via tax-free cash flow boosts of between $20,000 and $100,000. More information

Commercial and residential tenancies - Evictions will be put on hold over the next 6 months for commercial and residential tenancies in financial distress, who are unable to meet their commitments due to the impact of the coronavirus. Commercial tenants, landlords and financial institutions are encouraged to talk about short term agreements.

 



 Supporting Employees

  • JobKeeper payment - offers a fortnightly subsidy per employee to keep eligible businesses paying their staff. Register interest in this program with the Australian Tax Office. Ended 28 March 2021.

  • Treasury - Find out about measures that have been put in place to help you support your employees.

Financial Relief

  • Payroll tax relief package - SMEs may be eligible for a range of payroll tax relief measures as a result of the impacts of COVID-19. Find out more.
  • Temporary relief for financially distressed businesses - The Australian Government is temporarily increasing the threshold at which creditors can issue a statutory demand. More information
  • SME power bill relief - Small and medium businesses may be eligible for $500 rebate off their energy bill.
  • Rent relief -  for small businesses who rent premises from the Queensland Government.
  • Commercial and residential tenancies - Evictions will be put on hold over the next 6 months for commercial and residential tenancies in financial distress, who are unable to meet their commitments due to the impact of the coronavirus. Commercial tenants, landlords and financial institutions are encouraged to talk about short term agreements.

Charities and not-for Profit

  • Support available from the Australian Tax Office, including information about JobKeeper, boosting cash flow for employees and access to disaster relief funds.

COVID-19 Business Support Grant ($5,000)

These grants are available to all employing small and medium businesses across Queensland that have been impacted by the SEQ lockdown that commenced on 31 July 2021. The business does not have to be located in South East Queensland, but must have experienced at least a 30% reduction in turnover as a result of the lockdown.

Grants are also available for large businesses in the hospitality and tourism sector operating in the 11 local government areas locked down, subject to meeting eligibility criteria.

More information on eligibility criteria and opening dates for applications can be found on the Business Queensland website.

Mental Health Support for Small Business Owners

NewAccess for Small Business Owners is a free and confidential mental health coaching program, developed by Beyond Blue to give small business owners, including sole traders the support they need. The program is free and confidential.

Financial and Business Counsellors

Businesses can also contact one of the Queensland Government-funded Tourism Business Financial Counsellors or COVID-19 Small Business Counsellors who can assist with identifying potential sources of funding and business support. The counsellors provide free confidential assistance to businesses with:

  • Understanding their finances: not everyone goes into businesses with an accounting background, a financial counsellor can help businesses to better understand their finances and introduce better ways to manage the financial side of their business.
  • Accessing government assistance: National, State and Local governments have many programs and grants that are designed to support small business, a financial counsellor can help find these and determine if a business is eligible to apply.
  • Dealing with debt: for businesses having trouble servicing their debts, a financial counsellor can work with them to get control of debts and negotiate or structure a manageable solution before it's too late.
  • Referrals: when additional expert financial, legal or human resource advice is needed, financial counsellors can refer to the Tourism Business Professional Advice Rebate so a business can receive to receive a rebate of up to $2500 based on matched funding for these additional professional services. Counsellors can also assist to connect people with specialist social and welfare support.
  • If you are a business able to supply to other businesses who are experiencing supply chain issues, please register your business on the ICN Gateway and complete your company profile comprehensively. When specific supply chain opportunities are identified that match your business’ capabilities based on your profile, you will be notified of the opportunity by email that an expression of interest (EOI) has become available. 
  • Can you make PPE? Is your organisation equipped to supply domestic production capabilities for medical and personal protective equipment? Surgical gowns, gloves, goggles, hand sanitiser, clinical waste bags, waste bag closure devices like ties, blood and fluid spill kits, mask fit test kits, thermometers or others? The Australian Government wants to talk to you, read more on AusTender.

  • Local Jobs Program - The Local Jobs Program supports tailored approaches to accelerate reskilling, upskilling and employment in 25 regions across Australia. Recognising that regions have been impacted by COVID-19 in varying ways. Find out more.




  • Queensland Government announced the $12.5 million Economic Recovery: Strengthening Queensland’s Agribusiness and Food Sector. The initiative will include:
    • $5.5 million digital transformation in agribusiness – to develop integrated supply chains that improve traceability, biosecurity and food safety.
    • $5 million reinvigorated agricultural trade relationships – to support e-commerce and virtual trade facilitation in key markets and assist coordination of demand for additional regular air freighter services.
    • $2 million agribusiness diversification assistance – to build capability and explore potential diversification opportunities in agricultural businesses, including for tourism.
  • Queensland Agriculture Workforce Network officers can help agribusiness employers during COVID-19 and beyond. They provide free advice on workforce attraction, retention and ongoing development of the workforce to all Queensland agribusinesses, regardless of commodity or organisation membership. They will work with you to understand your workforce needs and connect you with the most appropriate solution to help grow your business. If you’re an employer in agriculture in Queensland and need additional advice on these services, you can contact your local agriculture workforce officer
  • It is recommended you plan ahead for how the needs of livestock, pets or wildlife will be met if restrictions impact on their normal care arrangements or their carers become sick.
  • Safe Food Queensland has developed a guideline and checklist for agricultural, meat and livestock processing operations to mitigate risks in their workforce. Food businesses can also seek assistance to move to home delivery services.
  • Free drought planning and recovery webinars have been developed to assist small landholders to provide best practice advice about feeding livestock in a drought and making decisions about their future. Go to the DAF website access the animals in drought portal.
  • The Food and Agribusiness Network (FAN) is providing members online video sessions on hot topics, a shop local campaign and much more. Get in touch today.
  • Queensland primary producers will have an extra six months to lodge drought assistance claims and are being urged to apply electronically due to the impact of COVID-19 on claim processing times. Scanned claims complete with copies of the relevant tax invoices can be lodged electronically by email. This extension will apply to claims lodged from March 11 when the World Health Organisation (WHO) declared COVID-19 a pandemic.
  • Not sure where to start with implementing a workplace health and safety regime for your farm or agribusiness production facility during COVID-19? Growcom, have brought together a range of resources, including easy-to-follow guidelines and checklists that can be adapted for your situation.



  • Travel bookings and refunds - where appropriate and possible, businesses are being encouraged to provide viable remedies for customers including refunds or honouring bookings for another time when it is safe to travel and holiday again. Information on consumer advice
  • The Queensland Department of Innovation and Tourism Industry Development has some great resources to help you. Take a look at their business support page for more details.
  • Support for tourism operators and hospitality providers - fees and charges relief for tourism operators and hospitality providers include: waiving application fees for some variations to liquor licences, waiving registration renewal fees for inbound tour operators, waiving of daily fees for commercial activity agreements and permits, rebate on marina charges and passenger levies, deferral of Tourism Lease Rent Payments.
  • The Australian Tourism Export Council is offering assistance to offset cashflow crisis. More information
  • Tourism impact survey - the Queensland Government continues to keep a close eye on the impacts of COVID-19 on Queensland’s tourism industry. Take a few minutes to complete this short survey so there is robust information about the business impacts that are being experienced. Take the survey.
  • The Queensland Tourism Industry Council (QTIC) is offering free membership, advocacy and support.
  • The Queensland Government is extending support for tourism operators conducting commercial activities in national parks under its Immediate Recovery Package.

Financial and Business Counsellors

Businesses can also contact one of the Queensland Government-funded Tourism Business Financial Counsellors or COVID-19 Small Business Counsellors who can assist with identifying potential sources of funding and business support. The counsellors provide free confidential assistance to businesses with:

  • Understanding their finances: not everyone goes into businesses with an accounting background, a financial counsellor can help businesses to better understand their finances and introduce better ways to manage the financial side of their business.
  • Accessing government assistance: National, State and Local governments have many programs and grants that are designed to support small business, a financial counsellor can help find these and determine if a business is eligible to apply.
  • Dealing with debt: for businesses having trouble servicing their debts, a financial counsellor can work with them to get control of debts and negotiate or structure a manageable solution before it's too late.
  • Referrals: when additional expert financial, legal or human resource advice is needed, financial counsellors can refer to the Tourism Business Professional Advice Rebate so a business can receive to receive a rebate of up to $2500 based on matched funding for these additional professional services. Counsellors can also assist to connect people with specialist social and welfare support.
  • The National Retail Association has created a raft of posters, social media tiles and other supporting material for retailers to use.


  • Austrade is working closely with the network of government departments and industry agencies to help Australian businesses overcome complex and fast-evolving COVID-19–related challenges. Their website contains updates on markets and logistics, and links through to the Government’s extensive business support programs.

  • Export Market Development Grants - $49.8 million support package for Export Market Development Grants, allowing exporters and tourism businesses to get additional reimbursements for costs incurred in marketing their products and services.

  • The $1.1 million market ready initiative will provide tailored export advice to SMEs to leverage opportunities in the Chinese online market, support brand development by providing market intelligence and expert advice for exporters entering new markets and host China market development forums to provide practical export advice. Trade and Investment Queensland is working with the Australia China Business Council (QLD) on messages to help Queensland businesses re-engage in the market when borders re-open. New supply channels are being investigated to speed up trade between Queensland and China when borders re-open. More information

Support for fisheries - market diversification and resilience grants are available to support activities such as market evaluation studies, market visits, training, new processing equipment and boat modifications necessary to meet new market requirements. The catch area for tropical rock lobster will be extended for three months to reduce operating costs for quota holders and enable alternative markets to be developed. Fishing boat licence fees and quota fees for tropical rock lobster and coral trout will be temporarily waived. For further information contact the DAF Customer Service Centre on 13 25 23.

Queensland legal practitioners able to use video conferencing technology to conduct a range of transactions that usually require face-to-face meetings. The making of documents such as wills, general powers of attorney, enduring powers of attorney, advance health directives, statutory declarations, deeds and many other types of documents are also available under the modified arrangements.