Government support programs
  • Last updated:
  • 09 Nov 2022

There are a range of support options available from government. This page contains key information from each government level to assist you and your business.

Financial Support Information

  • Small Business Financial Counselling Service - help sourcing funding and business support, including:
    • understanding finances
    • debt support
    • accessing government assistance, including grants and funding
    • expert financial, legal or human resource advice. 

Emergency business hotlines

  • Australian Government Business Hotline - 13 28 46
  • Queensland Government Small Business Hotline - 1300 654 687 
  • Australian Taxation Office Emergency Hotline - 1800 806 218
  • Queensland Small Business Commissioner - 1300 312 344
  • Centrelink Hotline 13 74 68

Stay informed

Vist QLD Health 

Below is a list of support options available from the Australian Government.
  • The Coronavirus business support line is available between 8am-8pm, Monday to Friday. The number to call is 13 28 46.
  • Coronavirus Business Liaison Unit provides updates to government on crucial issues.

  • The Continuing your Business Guide is designed to keep your business operating. View the guide here.

  • Visit the Australian Government business website for more information and support.

  • JobTrainer -  training for school leavers and job seekers that will help them develop new skills in growing job sectors.

  • New Business Assistance with NEIS- learn more

Below is a list of key support available from the Queensland Government.

Start here first

  • Small business hotline - local teams are ready to talk you through the support and services on offer – call 1300 654 687 to find out more.

  • Business assistance finder - Use the Queensland Government Coronavirus (COVID-19) Business Assistance Finder to learn what support you may be eligible for. Current Queensland Government financial support information can be found on the Business Queensland website

Additional support

  • Small business financial counselling services - The Rural Financial Counselling Service has been expanded to support any small business impacted by COVID-19 and is funded by grants from government to local organisations that employ financial counsellors. Any small business impacted by COVID-19 can contact the Small Business Financial Counselling Service Southern Queensland on (07) 4622 5500. 

  • Mentoring sessions - mentors are available to provide tailored support including financial mentoring and business planning. Register here.

The information below contains support options available from Sunshine Coast Council.

Ongoing business support

  • Wellbeing support - Business owners and employees can log in to the free B-Well and Prosper portal available via the council's website to provide mental wellbeing support. For further support, please call Lifeline on 13 11 14. It is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
  • Funding finder - Businesses can log on to Sunshine Coast Funding Finder to see what grants are available to support you.
  • Free online courses - If you or your employees want to update your online skills you can access a free online course - Level Up

Contact us

  • 5475 7272

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