Contact Council

Council is open for business during the following hours, Monday to Friday, excluding public holidays:

8.15 am to 5.00 pm (telephone contact)
8.30 am to 4.30 pm (customer service centres)
8.30 am to 5.00 pm (administration buildings)

General contact details

Sunshine Coast callers only (excluding calls from mobiles)	1300 00 7272
Any callers, including local, interstate and mobile callers	(07) 5475 7272
Overseas callers	+61754757272
Locked Bag 72, Sunshine Coast Mail Centre, Qld 4560

Local office and other contact details

Not sure which office is your local office? Use the office finder to find out. Select one of the following ways to contact council:

		Local Office Contact Details Contact details for your nearest council office: Caloundra, Maroochydore, Nambour and Tewantin.
		Emergencies (After Hours) Find out how to contact council after business hours in the event of an emergency.
		Request for Service Request a council service (potholes, damaged wheelie bins, tree pruning, etc.), report a breach of local laws, or change details other than your address.
		Change of Address (Rates) Complete this easy online form to notify council of a change in your address.
		Request for Information Request information, make a suggestion or send general correspondence to council by completing this online form.
		Compliments and Complaints Lodge a compliment or a complaint about council's service delivery. For complaints about breaches of local laws, see Request for Service (above).
		Contact Your Local Councillor Information on how you can contact your local councillor
		Contact the CEO Use this online form to contact council's CEO.

Special needs customers

For customers with additional needs, the following organisations can provide assistance in contacting council:

Hearing impaired

Contact the National Relay Service and they will contact council and assist with your call.

133 677

Speech impaired

Contact the National Relay Service and they will contact council and assist with your call.

1300 555 727

Non English speaking background (NESB)

Non English speaking customers can contact the Translating and Interpreting Service and they will ring council and assist with your call. For more information, refer to the Department of Immigration and Citizenship website.

131 450