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Live Chat

Council's live chat customer service officers can help you with your enquiry.

Requests for technical information or requests from school students may need to go to a specific council officer. You should email these requests to .

To chat with an officer, fill in your details below.

  Enter information about yourself  (*Required information)
* First Name
* Last Name
* Email

Chat sessions will automatically end if there is no response for 5 minutes. If you need more information, please submit a new chat session request.

Hours of operation 

Live chat is available:

Monday to Friday between 8.30 am and 4.30 pm (excluding public holidays)

Live chat is closed:

Saturday, Sunday and public holidays.


For emergencies, please call (07) 5475 7272.


Council will use any personal information provided for the intended purpose only and for remaining in contact with you. Council is authorised to collect this information in accordance with the Local Government Act 2009 and other local government Acts. Your personal information is only accessed by persons authorised to do so. Your personal information is dealt with in accordance with council’s Privacy Policy.

Last Updated 03-Sep-15