Council's live chat customer service officers can assist you with your enquiry.
Requests for technical or detailed information such as school assignments may need to be directed to the appropriate council officer and should be addressed via email to
Simply put in your details to request a chat session or view the tutorial.
Chat sessions will automatically end if there is no response for 5 minutes. If you require further information, please submit a new chat session request.
Hours of operation
Live chat is available:
Monday to Friday between 8.15 am and 5.00 pm.
Live chat is closed:
Saturday, Sunday and public holidays.
For emergencies, please call (07) 5475 7272.
Council will use any personal information provided for the intended purpose only and for remaining in contact with you. Council is authorised to collect this information in accordance with the Local Government Act 2009